MySynapz — Last updated: May 2026

1. What is a cookie?

A cookie or tracker is a small file or identifier that may be stored or read on the user's device when browsing the site or using an online service. Cookies can be used for the technical operation of the site, to retain shopping cart contents, for audience measurement, personalization, or advertising.

2. Cookies used by MySynapz

The MySynapz site may use strictly necessary cookies, audience measurement cookies, marketing and advertising cookies, social media cookies, and cookies related to e-commerce or CRM tools. The precise list must be synchronized with the cookie banner and the tools actually active in Shopify.

3. Strictly necessary cookies

These cookies are necessary for the site's operation, security, page display, shopping cart management, payment, client account login, or to provide a service requested by the user. They do not always require consent, but the user must be informed of their existence.

4. Cookies subject to consent

Audience measurement cookies that are not exempt, personalized advertising, retargeting, social media, marketing tracking, or behavioral analysis cookies are subject to the user's prior consent when required by law.

5. Consent management

During their first visit, the user must be able to accept, refuse, or customize cookies with the same level of simplicity. The user must be able to withdraw or modify their consent at any time via a permanent link, for example, "Manage my cookies," available in the site's footer.

6. Retention period

Cookies are retained for a limited period depending on their purpose and applicable requirements. The exact duration must be indicated in the consent management tool or in a cookie table updated according to the actually active cookies.

7. Browser settings

The user can also configure their browser to block or delete cookies. However, blocking certain strictly necessary cookies may alter the operation of the site, shopping cart, payment, or client account.

8. Cookie Tracking Table